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Have a question about Excluria, need help with your account, or want to talk about a custom plan? We're a small team and we respond to every message.
Frequently asked
Quick answers before you write in.
How accurate is the extraction?
Accuracy depends on the quality of the PDF. Clean, text-based PDFs extract with very high accuracy. Scanned or image-heavy documents may require manual review.
Can I cancel my subscription anytime?
Yes. You can cancel through the billing portal in Settings at any time. Your plan stays active until the end of the billing period.
Is my policy data private?
Yes. Your documents are stored with row-level security — only you and your team can access them. We do not use your documents to train AI models.
Do you offer custom or enterprise plans?
Yes. If you need higher limits, custom integrations, or a dedicated setup, email us at hello@excluria.com and we'll put something together.